Privacy Policy

Effective Date: August 30, 2026
 

TSC Organics respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, when it may be shared and the choices available to you when you visit www.tscorganics.com, create an account, contact us or make a purchase.
 

Information We Collect

Depending on how you interact with our website, we may collect the following information:

• Your name

• Email address

• Telephone number

• Billing and shipping address

• Order and purchase information

• Account login information

• Messages submitted through contact forms or customer support

• Product reviews, ratings, photographs and videos you voluntarily submit

• Email and marketing preferences

• Device, browser and approximate location information

• IP address and website activity

• Cookie and analytics information
   

We only collect information reasonably necessary to operate our website, process orders, communicate with customers and improve our services.
 

How We Collect Information

We collect personal information when you:

• Place an order

• Create or use a customer account

• Join our email list

• Submit a contact form

• Communicate with customer service

• Write a product or store review

• Participate in a promotion, discount or survey

• Browse or interact with our website
   

Some technical information is collected automatically through cookies, analytics tools and similar technology.
 

How We Use Your Information

TSC Organics may use your information to:

• Process and fulfill purchases

• Deliver products and provide tracking information

• Communicate about orders, payments, shipping, returns or customer-service requests

• Create and manage customer accounts

• Prevent fraud, misuse and unauthorized transactions

• Display reviews and customer-submitted content

• Send marketing emails when you have subscribed or otherwise provided permission

• Provide discounts, promotions and product updates

• Improve our products, website and customer experience

• Maintain business and transaction records

• Comply with legal, tax, accounting and regulatory obligations

• Protect the rights, property and safety of TSC Organics and its customers

Payment Information

Payments are processed through Wix and the payment provider selected during checkout. TSC Organics does not directly receive or store your complete credit- or debit-card number.

Payment providers may collect and process your information according to their own privacy policies and security practices.

Reviews and Customer Content

If you submit a rating, review, photograph, video or other content, the information you choose to provide may be displayed publicly on our website.

Your public review may include your name or initials, rating, written feedback, photographs, videos and general location. Please do not include private or sensitive information in a public review.

Reviews may be collected, managed and displayed through Fera or another review-service provider.

Email and Marketing Communications

If you join our email list, you may receive product news, educational content, discounts, promotions and other marketing communications from TSC Organics.

You may unsubscribe at any time by clicking the Unsubscribe link in a marketing email. Unsubscribing from promotional emails does not prevent us from sending transactional communications concerning an order, payment, shipment, account or customer-service request.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Keep the website secure

• Operate the shopping cart and checkout

• Remember customer preferences

• Recognize registered members

• Understand website traffic and performance

• Improve functionality and user experience

• Measure marketing effectiveness

• Support relevant advertising where enabled

Some cookies are essential for the website to function. Other cookies may relate to functionality, analytics or marketing.

Where available, you can manage nonessential cookies through the cookie-consent banner or your browser settings. Disabling certain cookies may affect how the website functions.

How We Share Information

We may share information with service providers that help us operate the business, including:

• Wix, our website and ecommerce platform

• Payment processors

• Shipping carriers and fulfillment services

• Email and marketing providers

• Review-management services, including Fera

• Analytics, security and fraud-prevention providers

• Professional advisers, when necessary

These providers may access information only as needed to perform services for us or meet their own legal obligations.

We may also disclose information when required by law, court order or government request, or when reasonably necessary to protect TSC Organics, our customers or others.

Sale of Personal Information

TSC Organics does not sell your personal information for money.

If our data practices change, this Privacy Policy will be updated and any legally required choices or notices will be provided.

Data Retention

We retain personal information for as long as reasonably necessary to fulfill the purposes described in this policy, maintain business and transaction records, resolve disputes, prevent fraud and comply with legal, tax and accounting requirements.

When information is no longer reasonably needed, we may delete, anonymize or securely dispose of it.

Data Security

We use reasonable administrative, technical and organizational measures to protect personal information. However, no website, electronic transmission or storage system can be guaranteed to be completely secure.

Customers are responsible for keeping their account passwords confidential and notifying us if they suspect unauthorized use of an account.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply, you may have the right to request that we:

• Confirm whether we process your personal information

• Provide access to certain personal information

• Correct inaccurate information

• Delete certain information

• Provide a portable copy of certain information

• Stop certain uses of your information

• Review a decision concerning a privacy request

To submit a privacy request, email hello@tscorganics.com with the subject line Privacy Request.

We may need to verify your identity before completing a request. Certain information may be retained when required for legal, security, fraud-prevention, transaction-record or other permitted business purposes.

You may also designate an authorized agent where permitted by law. We may request proof that the agent is authorized to act on your behalf.

Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided personal information without appropriate parental consent, contact us so we can review and delete the information where required.

Third-Party Websites

Our website may contain links to third-party websites or services. TSC Organics is not responsible for the privacy, security or content practices of those third parties. Review their policies before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our business, website, technology or legal obligations.

The updated policy will be posted on this page with a revised effective date. Continued use of the website after an update means the revised policy will apply to future interactions, subject to applicable law.

Contact Us

For questions, concerns or requests regarding this Privacy Policy, contact:

TSC Organics
Houston, Texas
Website: www.tscorganics.com
Email: hello@tscorganics.com
Phone: 713-925-1777

Please allow 1–2 business days for an initial response.